Education

Home Health Care Overview & Process

Everything you need to know about starting care and what to expect.

Getting Started

When to call us

Home health care is appropriate whenever recovery, safety, or disease management would benefit from skilled clinical support at home.

🏥Recent hospitalization or facility stay

📋New diagnosis or medication change

⚡Worsening of an existing condition

🚶Recent fall or difficulty with daily activities

🔄Frequent ER visits or doctor appointments

🛡️Want to prevent decline before a crisis occurs

Coverage

Medicare covers 100% — if you qualify

Medicare Part A pays for all covered home health visits with no copay and no visit limit. You qualify when:

You are homebound (difficult to leave home without assistance — not the same as bedbound)

Your care requires skilled nurses or therapists

Your physician agrees to supervise and sign the care plan

Care can be safely and effectively delivered in your home

Did You Know?

Medicare Part A covers 100% of home health care — no out-of-pocket cost, no limit on visits.

The Process

How we get you started

From your first call to your first visit, we handle the coordination so you can focus on recovery.

Verify your coverage

We confirm your insurance and walk you through what is covered and any out-of-pocket costs. Most patients with Medicare Part A pay nothing.

Physician order

Your primary care physician or hospitalist writes an order for home health, documenting the primary diagnosis and services needed. They agree to supervise and sign our care plan.

We schedule your first visit

Regular Medicare patients typically start care the day after contacting us. Medicare Advantage or commercial insurance may require prior authorization, which we handle for you.

Ongoing care & teaching

Our clinical team visits your home, treats your condition, and teaches you and your family how to manage your health independently — with a Care Manager coordinating everything.

Hospital-to-Home

Your Intake Nurse Navigator

Successful recovery starts with a plan. Our Nurse Navigator is assigned on the day of hospital admission and stays with you through the transition home — coordinating every service, handling logistics, and making sure nothing falls through the cracks.

They arrange skilled nursing, therapy, personal care, equipment, and infusion services; reconcile medications with your prescribers; and act as your single point of contact throughout the process. Included with all hospital discharges at no additional charge.

Learn About Nurse Navigator

✓Single admission for all services

✓Hospital-to-home transition plan

✓Home medical equipment logistics

✓Wound vac & infusion coordination

✓Medication management plan

✓Community doctor coordination

✓Insurance & coverage guidance

✓CNA escort for travel home

Clinical Services

What we treat in your home

Our clinical team handles a broad range of conditions — from post-surgical recovery to long-term chronic disease management.

Chronic Disease

Heart failure, COPD, diabetes, hypertension, kidney disease

Recovery & Rehab

Post-surgery ortho care, stroke recovery, wound healing, infusion therapy

Neurological

Parkinson's, multiple sclerosis, dementia (including GUIDE program)

Medication & Teaching

Medication reconciliation, self-management education, ostomy care

See the full list on our Diseases We Treat page.

Get in Touch

Request Care or Ask a Question

A live person answers 24/7. No voicemail. No call centers. We'll respond promptly.